Privacy Policy

Toneiq is a second opinion tool. It offers one possible interpretation of a message — not a guarantee, not a definitive reading, and not professional advice of any kind.

Think of Toneiq the way you would think of a smart friend offering a fresh perspective — useful and sometimes insightful, but never the final word.

Important decisions about relationships, work situations, and personal matters should always involve your own judgment and where appropriate the guidance of qualified professionals.

What we DO collect:

Account information

• Email address (if you create an account)
• Password (encrypted, never readable by us)
• Date of birth (to verify you are 16 or older)
• Account creation date
• Purchase status (free or Pro)

App usage data

• Number of analyses run per day
• Which context you use most (Dating, Work, or Personal)

Device information

• Device type and iOS version
• App version number

What we DO NOT collect:

• The content of any message you paste into Toneiq
• The results of any analysis
• Your reply suggestions
• Any identifying information about the person who sent you the message
• Your location, contacts, photos, or microphone

When you paste a message into Toneiq:

1. The message is sent securely to our AI analysis service
2. The analysis is returned to your device
3. The message is immediately discarded — never written to any database or storage system
4. The result is displayed to you
5. When you leave the screen the result is gone too

We do not store, log, review, share, or learn from the content of your messages. Ever.

Free tier users see ads provided by Google AdMob. Google AdMob may use your device's advertising identifier, general location, and app usage patterns to show relevant ads.

You can opt out of personalized ads in iPhone Settings → Privacy → Tracking.

Pro users see no ads. Ever.

We do not sell your data. We do not share your data with third parties for marketing purposes.

We share data only with service providers who help run the app: Anthropic (AI analysis), Google AdMob (advertising, free tier), and Apple (payments and App Store).

Access your data — The only personal data we hold about you is your basic account information — email address, account creation date, purchase status, and app preferences. There is no message content, reading history, or personal communications stored anywhere. If you have questions about what we hold contact support@toneiq.app

Delete your data — Use the Delete Account option in Settings to permanently delete all data. This cannot be undone.

California residents (CCPA) — You have the right to know what personal information we collect, request deletion, and opt out of data selling (we do not sell data).

European residents (GDPR) — You have the right to access, correct, delete, and port your data. Contact support@toneiq.app for any GDPR requests.

Account data: Kept until you delete your account.

Message content: Never stored. Not retained at all.

Analysis results: Never stored. Exist only in device memory during your session.

Usage statistics: Kept for up to 12 months then automatically deleted.

Toneiq is not intended for users under 16 years of age. We do not knowingly collect data from anyone under 16. If you believe a minor has created an account please contact support@toneiq.app and we will delete the account immediately.

We may update this privacy policy from time to time. When we do we will notify you through the app before your next session. The date at the top of this page always reflects the most recent update.